Google is one of the most recognizable and commonly used companies in the world. They are a global leader in technology and web services, providing their services to billions of people across the world. While they have the technology and reach to please the majority of their customers, Google still suffers from some criticism.
Google customer ratings vary depending on the service being offered, but generally Google earns higher ratings then their competitors. For example, Google search receives a rating of 4.2 stars from their customers on Trustpilot, one of the leading rating sites for customer service. Other services such as Gmail and Google Maps received ratings of 4.4 and 4.7 respectively. This indicates that overall customers are highly satisfied with the services provided by Google.
Despite Google’s overall high ratings, some customers may have a less favorable experience. The most common complaints against Google include slow loading times, unresponsive customer service, and frustrations when trying to figure out how to use their products. These issues can usually be addressed with a few tweaks, however, and are sometimes very self-explanatory when reading through tutorials online.
While ratings may vary, customers who are using Google services are generally happy with the results they get. With its widespread availability, Google offers a great service for customers who are utilizing its various products and services. Even when customers run into difficulty, Google’s customer service team is there to help them resolve any issues. Overall, Google receives positive customer ratings, keeping it at the top of the tech industry.